Registration couldn't be simpler, simply click on the registration tab, and enter your details, you will immediately be sent an email, with a link, click the link in the email, this confirms that you entered your email address correctly.
Once you've confirmed you can start using the Purple Alert Card website straight away.
When you are happy that we can offer you the services you need, and there are a lot of services we offer as part of the annual package, simply go the the My Account tab, and purchase.
If you have any problems at all, please don't hesitate to email customerservices@purplealertcard.com or call us on the numbers on the Contact Us tab.
We're happy to help 24 hours a day.
The Purple Alert Team take data protection very seriously, when you signed up to the Purple Alert Card, you were asked to enter a Personal Pin. Your individual codeword is not stored on the public accessible server, it was passed once to our team where it is stored offline. Your codeword is used to encrypt the data that is stored on the public server, thus should the server be compromised, your information will still be safe. The Purple Alert Team always use the highest encryption available to ensure the best security for your information.

If you do lose or forget your Personal Pin you will need to request it from the team, please click here to request a reminder of your key, please remember to include your telephone number.